Thank you for shopping with Anxty Atelier. We value your support and strive to deliver high-quality products. Please read our refund policy carefully before making a purchase, as we operate under a no-refund policy.
1. No Refunds
1.1. All purchases made with Anxty Atelier are final and non-refundable.
1.2. Once an order is completed, we are unable to issue refunds for any reason, including but not limited to changes of mind, sizing issues, or other personal preferences.
2. Exceptional Circumstances
2.1. In rare cases where an issue arises due to a mistake on our part (e.g., a damaged item, incorrect order, or technical error), we will evaluate the matter individually.
2.2. To request an exception, please contact us within 2 business days of receiving your order at info@anxtyatelier.com with supporting details, including your order number and any relevant photos.
2.3. If an exception is granted, we may issue a replacement or store credit at our discretion.
3. Additional Terms
3.1. Shipping and handling fees associated with the original order are non-refundable.
3.2. Products purchased through third-party retailers are subject to the retailer's refund policy.
3.3. Gift cards, promotional codes, and store credit are non-refundable and cannot be redeemed for cash.
4. Contact Us
For further assistance, please reach out to us:
- Email: info@anxtyatelier.com
We appreciate your understanding and continued support of Anxty Atelier.